EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
EOFY Sale: Up to 25% OFF Live Now
Zero Plastic Performance Effective Date: 16 February 2025 Last Updated: June 2026
Welcome to Zero Plastic Performance. The terms "we", "us" and "our" refer to Zero Plastic Performance. We operate this store and website — including all related information, content, features, tools, products and services — to provide you with a clean, straightforward shopping experience (the "Services"). Our store is powered by Shopify.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using our Services.
Please read these Terms carefully. They include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence. If you are accessing the store on behalf of a minor dependent using a device you own or manage, you consent to their use of the Services.
To use the Services — including browsing our store or placing an order — you may be asked to provide information such as your name, email address, and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and all activity that occurs under your account. Accounts may not be transferred, sold, assigned, or licensed to any other person.
We make every effort to accurately represent our products on our website. However, colours and product appearance may vary depending on your device, screen settings, and configuration. We do not warrant that the appearance or quality of any product will meet your expectations or match exactly what is displayed on screen.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit the quantities available to any person, region, or jurisdiction.
When you place an order, you are making an offer to purchase. Zero Plastic Performance reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm it and successfully process your payment.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will contact you using the details provided at checkout.
All purchases are subject to our Returns and Refunds Policy.
You represent and warrant that purchases are for your own personal or household use and not for commercial resale or export.
Prices, discounts, and promotions are subject to change without notice. The price charged for any product will be the price in effect at the time the order is placed and will appear in your order confirmation email.
Unless otherwise stated, displayed prices do not include taxes, shipping, handling, customs, or import charges. Where applicable, these will be calculated and displayed at checkout.
Prices on our website may differ from those offered through third-party retailers. Promotional pricing is governed by the terms of that specific promotion, which take precedence over these Terms where there is a conflict.
You agree to provide accurate and complete payment and billing information. You represent and warrant that the payment method you use is authorised, and that all charges — including shipping and applicable taxes — will be honoured.
Zero Plastic Performance ships to Australia, New Zealand, the United Kingdom, Europe, and North America. All delivery timeframes provided are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, natural events, or any circumstances outside our control. Once your order has been transferred to the carrier, title and risk of loss passes to you.
Full details on shipping regions, estimated timeframes, and international customs responsibilities can be found in our Shipping and Delivery Policy.
All content on our website — including but not limited to text, images, graphics, video, audio, product descriptions, logos, and trademarks — is owned by Zero Plastic Performance, its affiliates, or licensors and is protected by applicable intellectual property laws.
These Terms permit you to use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, or transmit any material from our website without prior written consent from Zero Plastic Performance. Unauthorised use may constitute a violation of applicable intellectual property laws.
Zero Plastic Performance's name, logo, product names, designs, and slogans are trademarks of Zero Plastic Performance. Shopify's name, logo, and related marks are trademarks of Shopify. All other third-party marks belong to their respective owners.
We may provide access to third-party tools as part of the Services. These tools are provided "as is" and "as available." We do not monitor, control, or endorse third-party tools and accept no liability arising from their use.
Your use of any optional third-party tools is entirely at your own risk. Please review the relevant third party's terms and practices before using their tools.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party links is at your own risk. Any complaints or issues relating to third-party products or services should be directed to the relevant third party.
Zero Plastic Performance is powered by Shopify. However, all sales and purchases made through our store are made directly with Zero Plastic Performance. By using the Services, you acknowledge that Shopify is not responsible for any aspect of your transactions with Zero Plastic Performance, including any injury, damage, or loss resulting from products purchased. You expressly release Shopify and its affiliates from all claims arising from your purchases and transactions with us.
All personal information collected through our Services is subject to our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
Because our store is hosted by Shopify, Shopify also collects and processes certain personal information related to your use of the Services. Information you submit may be shared with Shopify and with third parties located in countries other than your own, for the purpose of providing our Services to you. Please review our Privacy Policy for full details.
If you submit ideas, suggestions, feedback, reviews, or other content to us, you grant Zero Plastic Performance a perpetual, worldwide, royalty-free, sublicensable licence to use, reproduce, modify, publish, and distribute that content for any purpose, including to operate, improve, and promote our Services.
You represent and warrant that you own or have all necessary rights to any feedback you submit, and that it does not violate any third-party rights or applicable laws. We are under no obligation to maintain confidentiality, pay compensation, or respond to any feedback submitted.
We reserve the right to monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, or otherwise in violation of these Terms.
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to update or cancel orders where information is found to be inaccurate, without prior notice.
You may use our Services for lawful purposes only. You must not use our Services:
We reserve the right to suspend or terminate your access to our Services at any time, without notice, if we determine you have violated any part of these Terms.
This section applies if you use, enable, or cause the deployment of any automated agent, bot, or AI tool (an "Agent") to access or interact with our Services.
No Agent may access our Services without clearly identifying itself as an Agent in all HTTP/HTTPS requests via the user agent string, using the format: Agent/[agent name]. Agents must not mimic human behaviour, complete CAPTCHAs on behalf of humans, or circumvent any access controls we put in place. Agents must respond truthfully if queried about whether interactions are from a human or a computer.
We reserve the right to restrict or block Agent access to our Services at any time.
We may terminate this agreement or your access to our Services at any time without notice. You remain liable for all amounts owed up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, Privacy Policy, and any other provisions that by their nature should continue to apply.
Information on our website is provided for general informational purposes only. We do not warrant the accuracy or completeness of any information on the Services.
EXCEPT AS EXPRESSLY STATED BY ZERO PLASTIC PERFORMANCE, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. APPLICABLE LAW IN SOME JURISDICTIONS MAY LIMIT THESE DISCLAIMERS.
TO THE FULLEST EXTENT PERMITTED BY LAW, ZERO PLASTIC PERFORMANCE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS — ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS, OR FROM ANY CLAIM RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Zero Plastic Performance, Shopify, and our respective affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims — including reasonable legal fees — arising out of: (1) your breach of these Terms; (2) your violation of any law or third-party rights; or (3) your use of or access to our Services.
We will notify you of any indemnifiable claim. We may control the defence and settlement of such claim at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remainder of these Terms will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy and any other policies published on our website, constitute the entire agreement between you and Zero Plastic Performance and govern your use of our Services, superseding any prior agreements or communications between us.
You may not transfer or assign these Terms or any of your rights or obligations under them without our prior written consent. We may transfer or assign these Terms and our rights at any time without notice to you.
These Terms are governed by and construed in accordance with the laws of Australia. You and Zero Plastic Performance consent to the exclusive jurisdiction of Australian courts for any disputes arising from these Terms or your use of our Services.
We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of our Services following any changes constitutes your acceptance of the updated Terms. We will notify you of any material changes in accordance with applicable law.
Questions about these Terms of Service should be directed to:
Zero Plastic Performance support@zeroplasticperformance.com
